Frequently Asked Questions
WHAT IS CBD?
CBD is a shortened version of “cannabidiol”. CBD is one of many different molecules known as cannabinoids found in the cannabis plant. It has a number of beneficial properties and is fast becoming a popular choice used to promote overall wellness. CBD oil is the natural substance extracted from the leaves and flowers of the cannabis plant.
HOW DOES CBD WORK?
CBD’s effects are a result of its interaction with the body’s endocannabinoid system (ECS). CBD impacts the ECS indirectly, most often through activation of outside receptors and interaction with enzymes, and works to promote homeostasis in the body (for pets, too!)..
WHAT IS THE DIFFERENCE BETWEEN CBD & HEMP?
Hemp is a variety of cannabis that is grown primarily for food and fibers. CBD is a molecular compound found in the plant’s extracts. Purelix Wellness products use CBD that is extracted from a strain of hemp known as PCR hemp or phytocannabinoid-rich hemp. It is much richer in CBD and other cannabinoids than the type of hemp used by most CBD manufacturers.
IS YOUR PRODUCT SAFE?
There are no known incidences of illness caused by consumption of CBD oil. In addition, Purelix Wellness products undergo a range of precise testing to guarantee that they are free of any potential contaminants.
WHAT IS THE DIFFERENCE BETWEEN HEMP & MARIJUANA?
Hemp and marijuana are both types of cannabis. Marijuana contains a cannabinoid known as THC, which causes a high and is classified as a drug. Hemp contains negligible, if any, amounts of THC and doesn’t cause a high. At Purelix Wellness we use a perfected process to remove the THC from our final products.
WHAT CAN CBD BE USED FOR?
Although CBD is often used to support the body’s natural systems, it is also used frequently for specific purposes such as supporting a restful night’s sleep, soothe sore muscles and help maintain the body’s joints.
DO YOUR PRODUCTS CONTAIN THC?
No. We use technology to remove any residual THC found in our extract.
WHAT IS A COA AND WHY IS IT MENTIONED WITH YOUR PRODUCTS?
A COA is a 'Certificate of Authenticity' that provides the necessary details of where our CBD originated from. It is important to us to be 100% transparent with how and where our biomass is cultivated to ensure we provide premium CBD oil on all of our products.
CAN I SEE YOUR CERTIFICATES OF AUTHENTICITY?
Yes, our COAs are assigned to each processed batch. Our COAs can be easily accessed online by scanning the QR code on each label or visiting MyCBDTest.com and inputting the batch code provided on our packaging.
WHY SHOULD I CHOOSE CBD OVER MEDICAL CANNABIS?
Medical cannabis is another term for medical marijuana. Marijuana contains THC, which is a cannabinoid that causes a high. Medical cannabis can cause severe impairments. CBD is not psychotropic, meaning that it does not cause a high. It can be used while working, driving or undertaking any other physical activities such as exercise and sports.
WHAT DOES BROAD SPECTRUM MEAN?
“Broad spectrum” refers to CBD products that contain a variety of the beneficial cannabinoids, terpenes and other compounds found in hemp. While many CBD manufacturers use only CBD isolate, Purelix Wellness broad spectrum products retain most of the beneficial compounds that are found in the original hemp plant.
WHAT DOES FULL SPECTRUM MEAN?
Like broad spectrum, full spectrum products retain the beneficial elements from the hemp plant but also contain the THC. Legally, the amount of THC that is allowed in CBD products must be less than 0.3%. Although Purelix Wellness does not offer full spectrum products at this time, we will be including full spectrum tinctures by the end of 2020.
WILL I FEEL ANY EFFECTS FROM USING CBD PRODUCTS?
Results may vary depending on dosage amount and each person’s own body but most CBD users report changes such as improved mood, better sleep and increased attention span. Physical improvements such as relief from muscle and joint pain are also common.
CAN I OVERDOSE ON CBD?
Purelix Wellness CBD products contain no detectable THC and are completely non-toxic so overdosing is not a concern. If huge doses of CBD are ingested the user may experience drowsiness.
WHAT IS THE IDEAL SERVING SIZE?
The ideal serving size of CBD for each person depends on a wide range of variables. It also depends on the product. Servings of 5 to 50 milligrams per day are commonly reported for health maintenance and minor issues.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept all major credit cards, debit cards, and PayPal.
WHAT ARE YOUR SHIPPING CHARGES?
We only charge the actual shipping costs which are computed at checkout with each order.
WHO DO YOU USE TO SHIP ORDERS?
We currently utilize USPS for all of our product shipments. We strive to offer the best price and/or quickest option.
WHAT IS YOUR REFUND POLICY?
Any product that has a material defect can be returned for either a full refund or exchange.
WHAT IF I’M NOT SATISFIED WITH MY ORDER?
We want each and every customer to be 100% satisfied! Please call customer service (844-PURELIX) or email us with any issues.